Sentry Management Contact Information
Community Requests and Access Matters
Please contact Charleston Community Care for assistance with:
- Design Review Board submissions
- Ruins reservations
- Pool fob requests or issues
- Gate fobs or access codes
- Boat or eBike registration and decals
- Reporting common area maintenance issues (e.g., irrigation leaks, trash concerns, etc.)
- General community information
Email: charleston@sentrymgt.com
Account and Homeowner Services
For account-related matters including:
- Account balances
- Payments and auto-pay enrollment
- Governing documents
- Closing information requests
- Other homeowner account services
Website: www.sentrymgt.com
Additional Assistance
For matters not addressed above:
Phone: 800-932-6636
Emergency Contact
For after-hours emergencies requiring immediate attention:
Phone: 843-795-0190, then dial 9
This information will be posted on the Sentry website and resident portal and will also be displayed at the mail kiosk for convenient access.
The Board appreciates your cooperation and thanks you for your continued support in helping maintain an efficient and responsive community management process.
Additional Resources
